Note: The following withdrawal policy applies to customers within the European Union, in accordance with EU consumer protection law.
Right of Withdrawal
Information on exercising the right of withdrawal in the case of a purchase agreement for the delivery of one or more goods within a single shipment.
Right of Withdrawal Notice
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods. Custom-made or personalized items ordered specifically by the customer are excluded from the right of withdrawal.
To exercise the right of withdrawal, you must inform us,
LooseBag e.U.
Owner: Raphaela Schiretz
Leather Goods Manufacturing / Bag Maker
VAT ID: ATU73826247
FN 495045h, Commercial Court of Vienna
Registered office: Währinger Straße 118/4, 1180 Vienna, Austria
of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, although it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for supplementary costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and, in any event, no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no case will you incur fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent the goods back, whichever is the earliest.
You must return or hand over the goods to us without undue delay and, in any event, no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
The deadline is met if you send the goods before the fourteen-day period has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.